FC Kuala Lumpur
Please see below some common questions and answers about ordering through the FCKL Kit Shop. Have a question that’s not answered below? Please contact us using the chat icon at the bottom of this page
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How long will it take for delivery?
We aim to personalise and deliver items that are in stock within 7 days.Items that are out of stock are replenished monthly. If you place an order for an item that is out of stock, we will contact you via email to provide an estimated delivery date.
Who can I contact about my order?
If you have any enquiries about your order please contact us via the support chat icon located at the bottom of this page
Can I choose my number?
FCKL squad numbers are automatically assigned to players when they join a team. If you already have a number and are ordering extra or new kits, please add your existing squad number in the order comments at checkout. We will confirm this number with your child's coach before printing.
What is your refund/exchange policy?
All non-personalised apparel and merchandise (ie apparel with no additional name or number printing), can be exchanged or returned within 14 days of delivery.
If you wish to return an order, please contact us using the chat icon at the bottom of this page.
Unfortunately we are not able to exchange or refund personalised items that have a custom printed name or number. If there is a fault with your item please contact us using the chat icon at the bottom of this page and we’ll work with you to rectify any issues.
Who is Phenom Teamwear?
Phenom Teamwear is a Malaysian brand specialising in sports team kits for schools, colleges, sports academies, and football clubs. Started in 2016, the company supplies some of the top international schools and academies in the country. All of our kits are designed and produced right here in Malaysia.